AINA

Why AINA?

In many fields, the first session is spent asking the same basic questions again and again. The expert starts without knowing the client, and an important risk sign may only surface halfway through the conversation.

AINA takes on this first step. It listens to what the client says, asks about what is missing and turns it all into a summary suited to the expert’s assessment. It does not diagnose, treat or give advice. The final decision always rests with the expert.

What it does

• Adaptive pre-interview

  Instead of a fixed form, it chooses the next question based on the client’s answer. It makes a briefly mentioned topic concrete and asks when the problem began and what changed at that time. If the client does not understand a question, it explains it again in simpler words with an example.

• Language attuned to Turkish and its culture

  It recognizes indirect expressions of distress common in Turkish. It treats family, community and faith as natural sources of coping. When a heavy topic such as grief or separation comes up, it acknowledges it briefly before moving on.

• Screening scales

  In counseling interviews, at a suitable moment it offers the client the PHQ-9 or GAD-7. The offer is made once per session and the client may decline. Items are asked one by one, scoring follows fixed rules, and the result is presented in the report so that it does not stand in for a diagnosis.

• Safety and risk monitoring

  It watches for signs of harm to self or others throughout the conversation. In such a case it asks about intent and plan with a fixed sentence and alerts the expert at once. At high risk it stops the interview, shows the client a crisis screen and moves the case to the expert review queue.

• Voice interview

  If they prefer, clients can speak instead of typing. They choose one of three avatars and talk with a Turkish-speaking avatar whose lip movements match the voice.

• Expert dashboard

  Pending pre-interviews, the review queue and priority order appear on one screen. The expert reads the report, approves it or asks for corrections. The case file can be taken to the session on paper or as a PDF.

• Institution dashboard

  The institution’s administrator follows its experts, usage analytics and credit balance from the same dashboard. Each institution’s data is kept separate from the others.

• Data security

  Identity details such as name and phone number are masked automatically before answers reach the AI service. Interview data is stored encrypted and only the relevant expert and the authorized institution can access it. Every action is kept in a tamper-proof log, and clients can ask for their data to be deleted. The system was designed with the principles of the Turkish data protection law (KVKK) in mind.

Who it is for

For counselors, psychologists, dietitians, family physicians, school guidance teams and HR specialists who recruit. A single practitioner can use it, as can a clinic or institution with several experts.

Professional packages

• Counseling
• Dietetics
• Education and guidance
• Family medicine
• Recruitment

Each package carries its own questions, limits and safety rules.